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Momentum Client Service Administrator Vacancy 2026 (Section 37C) – Centurion| Apply Now

Apply for the Momentum Client Service Administrator (Section 37C) vacancy in Centurion, Gauteng. Permanent position. Closing date: 06 August 2026.

Momentum Client Service Administrator Job Opportunity 2026

Momentum Group is recruiting a Client Service Administrator: Section 37C for its Momentum Corporate division in Centurion, Gauteng.

This permanent opportunity is ideal for experienced client service professionals with knowledge of Section 37C of the Pension Funds Act and employee benefits administration. The successful candidate will provide high-quality client support while ensuring the accurate administration of Section 37C claims.

Client Service Administrator Job Details

  • Position: Client Service Administrator: 37C
  • Reference Number: MMH260730-1
  • Division: Momentum Corporate
  • Employment Type: Permanent
  • Location: Centurion, Gauteng
  • Remote Work: Hybrid (Some of the time)
  • Closing Date: 06 August 2026

About Momentum Group

Momentum Group is a leading South African financial services organisation offering solutions through brands such as Momentum, Metropolitan, Multiply, Guardrisk, and Eris Property Group. The group helps individuals, businesses, and organisations achieve their financial goals through savings, insurance, investments, employee benefits, and wealth management.

Job Purpose

The successful candidate will provide efficient client service by managing telephonic and electronic enquiries while administering Section 37C claims accurately and within agreed service standards.

Minimum Requirements

Applicants must have:

  • Grade 12 (Matric) or an equivalent qualification.
  • At least two (2) years’ experience in Employee Benefits administration.
  • Sound knowledge of Section 37C of the Pension Funds Act and the related legal and regulatory framework.
  • Experience preparing documentation and presenting matters to trustees will be an added advantage.

Key Responsibilities

The successful candidate will:

  • Process Section 37C death benefit claims accurately and efficiently.
  • Verify claimant information and compile supporting documentation.
  • Respond professionally to client and intermediary enquiries.
  • Resolve complaints within agreed service level agreements (SLAs).
  • Provide clients with accurate information and required documentation.
  • Capture and maintain client information on company systems.
  • Complete administrative and reporting duties within agreed timelines.
  • Ensure compliance with legislative and regulatory requirements.
  • Identify opportunities to improve systems and client service processes.
  • Escalate complex queries where necessary.
  • Build and maintain strong relationships with clients and stakeholders.
  • Meet agreed service delivery standards.
  • Contribute to continuous improvement and teamwork.

Skills and Competencies

Successful candidates should demonstrate:

  • Planning and organisational skills.
  • Accountability.
  • Customer service orientation.
  • Excellent attention to detail.
  • Strong verbal and written communication skills.
  • Teamwork and collaboration.
  • Problem-solving ability.
  • Professionalism and integrity.

Why Join Momentum?

Working at Momentum offers the opportunity to build a rewarding career with one of South Africa’s leading financial services providers. Employees benefit from a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact by delivering exceptional client service.

How to Apply For Client Service Administrator

Applications must be submitted online through the official Momentum careers website before the closing date.

Apply here: Momentum Careers Portal

Application Deadline

Closing Date: 06 August 2026

Applications received after the closing date may not be considered. Ensure your application is submitted before the deadline.

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