Client Services Administrator at Momentum 2026– Centurion| Apply Now
Momentum is hiring a Client Services Administrator on a permanent basis in Centurion, Gauteng. This opportunity is ideal for an experienced administration professional with strong client service skills and knowledge of employee benefits or retirement fund administration.
Job Details
- Job Title: Client Services Administrator
- Reference Number: MMH260831-1
- Company: Momentum Corporate
- Position Type: Permanent
- Role Family: Client Services
- Location: Centurion, Gauteng, South Africa
- Work Arrangement: Some remote work available
- Closing Date: 7 September 2026
About Momentum
Momentum Group provides financial solutions that help individuals, businesses and communities achieve their financial goals. Through brands such as Metropolitan, Momentum, Multiply, Guardrisk and Eris Property Group, the group provides solutions focused on savings, investments, protection and employee benefits.
Client Services Administrator Job Purpose
The Client Services Administrator will provide accurate administrative support for the installation of new business and benefit improvements on the Momentum Corporate operating system.
The successful candidate will ensure that installations are completed accurately and within agreed service level agreements (SLAs). The role supports effective retirement fund administration while meeting business, legislative and industry requirements and improving the overall client experience.
Requirements
Applicants should have:
- Matric or equivalent relevant experience
- At least 5 years of related work experience
- Employee benefits experience will be an advantage
- Installations experience will be an advantage
- Orbit system experience will be an advantage
Duties and Responsibilities
The Client Services Administrator will be responsible for:
- Receiving, managing and checking data before it is loaded onto the system.
- Liaising with relevant stakeholders to obtain information for scheme installations and benefit improvements.
- Accurately installing new business and benefit improvements within the required SLA.
- Working with internal and external stakeholders to obtain client approvals and required changes.
- Completing the first reconciliation of newly installed schemes.
- Ensuring newly installed schemes are accurately handed over to administration teams.
- Managing personal work queues and administrative processes related to installations and benefit improvements.
- Responding to client requests professionally and efficiently.
- Supporting the Administration Manager with effective service delivery.
- Identifying, mitigating and escalating risks when necessary.
- Using IT systems effectively to maintain accurate documentation.
- Maintaining product knowledge to respond accurately to client complaints and enquiries.
- Contributing to the development of client service standards.
- Recommending improvements to client service and fair client treatment.
- Building positive and rewarding relationships with clients and stakeholders.
- Continuously developing industry and specialist knowledge.
- Supporting organisational change and providing specialist assistance when required.
- Contributing to productivity, quality management and service delivery.
- Taking ownership of personal career development.
Key Competencies
The ideal candidate should have:
- Strong written and verbal communication skills
- Excellent attention to detail
- Good time-management skills
- Strong client orientation
- Teamwork skills
- Initiative and a proactive approach
Employment Equity
Momentum is committed to employment equity, diversity and inclusion. Appointments are made in line with the organisation’s Employment Equity goals, and people with disabilities are encouraged to apply.
How to Apply for the Momentum Client Services Administrator Job
Interested candidates should apply online before the closing date of 7 September 2026.
Use reference number MMH260831-1 when applying.
Apply through the official Momentum careers platform:
Momentum Careers – Apply Online
Important: Applicants should verify the legitimacy of the vacancy through Momentum’s official careers platform before submitting personal information.
Why Apply?
This Client Services Administrator job at Momentum offers an opportunity to join Momentum Corporate in a permanent client services role. Candidates with retirement fund administration, employee benefits or installations experience may be particularly well suited to the position.
Apply before 7 September 2026 and take the next step in your career with Momentum.
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