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ATM Consultant Job in Polokwane – Apply Now

SBV Services is hiring an ATM Consultant in Polokwane, Limpopo. This is a permanent junior-level opportunity for candidates with experience in the Cash-in-Transit (CIT) or ATM environment.

The successful candidate will be responsible for servicing ATMs, handling cash and deposits, performing ATM checks, maintaining equipment and ensuring that client service standards and security procedures are followed.

Job Details

  • Job Title: ATM Consultant
  • Reference Number: ATMC082026
  • Company: SBV Services
  • Location: Polokwane, Limpopo
  • Employment Type: Permanent
  • Job Level: Junior
  • Salary: Market Related
  • EE Position: No
  • Industry: Cash Management and Security Services

About the ATM Consultant Job

The ATM Consultant plays an important role in ensuring that ATMs are serviced, replenished and maintained according to SBV and client requirements.

The position requires candidates who are reliable, disciplined and able to work accurately with cash and ATM equipment. Because the role involves valuable assets and sensitive information, successful applicants must follow strict security, safety and operational procedures.

ATM Consultant Responsibilities

The successful candidate will be responsible for:

  • Collecting and receiving daily consignments using the required systems.
  • Returning company equipment in good working condition.
  • Servicing and replenishing ATMs according to approved procedures.
  • Loading the correct cash denominations into ATM canisters.
  • Removing deposits and retained bank cards from ATMs.
  • Recording ATM loading and deposit information accurately.
  • Checking ATM cubicles and reporting faulty equipment.
  • Reporting ATM-related technical faults to the relevant bank and obtaining reference numbers.
  • Checking alarms and reporting faulty alarm systems.
  • Ensuring that faulty canisters are not left inside ATM cubicles.
  • Verifying that all bags and consignments have been delivered.
  • Balancing ATM machines according to required procedures.
  • Completing ATM balancing certificates within the required timeframe.
  • Returning retained cards, surplus cash and deposits at the end of the day.
  • Checking and returning ATM keys where applicable.
  • Completing and handing over required documentation.
  • Ensuring ATM components are in working order.
  • Keeping ATM areas clean and tidy after servicing.
  • Providing wholesale and retail services to SBV clients.
  • Recording irregularities and faults appropriately.
  • Communicating service requirements to the bank, SBV management and team members.
  • Performing first-line ATM maintenance when required.
  • Performing additional protection, transactional and ATM-related duties as assigned.

Security and Safety Responsibilities

This ATM Consultant job involves working with cash, equipment and valuable client assets. The successful candidate must therefore strictly follow security procedures.

Duties include:

  • Maintaining confidentiality at all times.
  • Following cash-handling procedures to prevent losses and claims.
  • Protecting team members, clients and company assets during security incidents.
  • Following correct custodian handover procedures.
  • Maintaining uniforms and protective equipment.
  • Following SBV quality, safety and operational standards.
  • Reporting irregularities and potential risks promptly.

ATM Consultant Requirements

External Applicants

External candidates must have:

  • Grade 12 with Mathematics or Mathematical Literacy.
  • At least 1 year of experience in a CIT or ATM environment.
  • Successful completion of CITPO.
  • Successful Firearm Competency application.
  • Successful completion of ATM training and assessments.
  • Confirmation of competency to perform the ATM Consultant role.
  • PSIRA C.

Internal Applicants

The requirements vary according to educational level:

  • Grade 12: At least 1 year of CIT/ATM experience.
  • Grade 10 or 11: At least 3 years of CIT/ATM experience.

Overall, the position requires approximately 1–3 years of relevant CIT/ATM experience, depending on the applicant’s qualifications and internal/external status.

Skills and Competencies

The ideal candidate should demonstrate:

  • Strong verbal, written and non-verbal communication.
  • Customer service skills.
  • Numerical ability.
  • Attention to detail.
  • Achievement orientation.
  • Initiative and self-motivation.
  • Problem-solving ability.
  • Persistence and resilience.
  • Ability to remain calm under pressure.
  • Integrity and ethical behaviour.
  • Ability to follow rules and procedures.
  • Reliability and discipline.
  • Ability to work effectively as part of a team.
  • Ability to maintain confidentiality.

Customer Service

Although the position is operational and security-focused, excellent customer service is also important.

The successful candidate must communicate professionally with banks, clients, colleagues and other stakeholders, respond to service requirements and ensure that ATM services are delivered according to agreed standards.

Self-Management and Teamwork

The ATM Consultant must be able to plan and prioritise daily activities to meet service-level targets.

Candidates should be dependable, focused and able to complete assigned tasks within required timeframes. The role also requires teamwork, mutual support and effective communication between team members.

Who Should Apply?

This ATM Consultant vacancy in Polokwane is suitable for candidates who have previous experience in cash-in-transit, ATM servicing or a related environment and who meet the required training, security and competency requirements.

Applicants should be comfortable working in a highly regulated environment where accuracy, safety, confidentiality and adherence to procedures are essential.

Important Information

The position is permanent, with a market-related salary.

Candidates should ensure that they meet the specific educational, experience, training, PSIRA and firearm competency requirements before applying.

How to Apply

If you meet the requirements, apply for the ATM Consultant job at SBV Services in Polokwane through the official SBV recruitment platform.

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