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AVBOB Clerk Jobs 2026 (X9 Posts) – Apply for Temporary Contact Centre Vacancies in Centurion| Apply Now

Apply for AVBOB Clerk Jobs 2026 in Centurion. Temporary Contact Centre vacancies available. Grade 12 required. Submit your application before the closing date.

AVBOB Clerk Jobs 2026

AVBOB is inviting applications for 9 Temporary Clerk positions within its Contact Centre Department based in Centurion, Gauteng. This opportunity is ideal for experienced professionals with a background in the life insurance industry who are passionate about customer service and policy administration.

Successful candidates will join one of South Africa’s leading insurance companies, known for its commitment to employee development, customer satisfaction, and professional growth.

AVBOB Clerk Jobs Overview

  • Company: AVBOB
  • Position: Clerk
  • Reference Number: 100TEMP57-65
  • Department: Contact Centre
  • Job Type: Temporary
  • Number of Positions: 9
  • Location: Centurion, Gauteng
  • Industry: Insurance
  • Salary: Market Related

About the Role (AVBOB Clerk Jobs)

As a Clerk in the Contact Centre, you will provide efficient customer support by handling policy enquiries, maintaining policy records, processing policy changes, and assisting clients with insurance-related requests. The role requires strong communication skills, attention to detail, and a customer-focused approach while ensuring compliance with insurance regulations and company policies.

Key Responsibilities

Successful candidates will be responsible for:

  • Answering and handling customer policy enquiries via telephone.
  • Processing new business application requirements.
  • Providing claim enquiry numbers to branches.
  • Following up on unpaid claims and outstanding documentation.
  • Referring qualified leads to the Direct Marketing Department.
  • Assisting with outstanding accounts and refund enquiries.
  • Following up on unpaid premiums, default payments, and incorrect deductions.
  • Processing policy amendments and servicing requests.
  • Updating insured lives, dependants, and child benefits.
  • Managing policy reinstatements and inflation adjustments.
  • Processing policy cessions and payment method changes.
  • Providing policy information, documentation, and policy values.
  • Recording and maintaining accurate customer consent and policy records.
  • Ensuring compliance with FAIS legislation and company procedures.
  • Processing legal and compliance documentation.
  • Delivering professional customer service while resolving policy administration enquiries.

Minimum Requirements

To qualify for these AVBOB Clerk Jobs, applicants must have:

  • Grade 12 (Matric).
  • 140 Long-Term FAIS Credits.
  • At least 3 years’ experience in the Life Insurance Industry.
  • Experience in a client service or policy maintenance environment.
  • Ability to work independently.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Customer-focused attitude.

Advantageous

  • RE5 Qualification.

Skills Required

The successful candidates should demonstrate:

  • Excellent customer service skills.
  • Strong verbal and written communication.
  • Attention to detail.
  • Time management.
  • Policy administration knowledge.
  • Ability to work under pressure.
  • Computer literacy.
  • Teamwork and initiative.
  • Knowledge of FAIS compliance requirements.

Why Join AVBOB?

Working at AVBOB offers employees the opportunity to join a respected South African insurance company that values integrity, service excellence, and employee development.

Benefits include:

  • Market-related salary.
  • Valuable insurance industry experience.
  • Professional development opportunities.
  • Supportive working environment.
  • Opportunity to work for a trusted national employer.

How to Apply

Interested applicants should submit their applications through the AVBOB online recruitment portal before the advertised closing date.

Ensure that all supporting documents and qualifications are included when submitting your application.

Apply for AVBOB Clerk Jobs 2026 Today

If you have experience in life insurance, policy administration, and customer service, this is an excellent opportunity to grow your career with AVBOB. Apply today and become part of a professional Contact Centre team dedicated to delivering exceptional service.

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