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Administration Supervisor (40hr) – JD Sports – Galleria Mall| Apply Now

Apply for the Administration Supervisor job at JD Sports Galleria Mall in KwaZulu-Natal. Grade 12 and 3 years’ retail or admin experience required.

Location: KwaZulu-Natal, South Africa
Workplace: On-site
Job Type: Full-time
Job Category: Stores
Job Identification: 14386
Posting Date: 21 August 2026

About the Administration Supervisor Job

TFG is looking for an Administration Supervisor to join the JD Sports team at Galleria Mall in KwaZulu-Natal.

This role is suited to an organised and detail-oriented retail professional who enjoys working with administration, stock control, customer service and store operations. The successful candidate will support the Store Manager while ensuring that administrative processes, reporting, cash procedures and stock controls are followed correctly.

The position also involves working closely with the store team to improve customer experience, reduce stock losses and help the store achieve its sales and operational objectives.

Key Responsibilities

As an Administration Supervisor, your responsibilities will include:

  • Assist the Store Manager with stock takes and store administration.
  • Monitor and analyse stock movement within the store.
  • Implement risk management procedures to reduce stock losses and shrinkage.
  • Ensure that administration, systems and reporting procedures are followed.
  • Extract store reports and analyse turnover and stock performance.
  • Present relevant information and insights to the Store Manager.
  • Organise and maintain accurate in-store filing systems.
  • Monitor and control cash and transactional activities.
  • Ensure all cash-handling and administrative processes are followed correctly.
  • Process customer transactions using the Point of Sale (POS) system.
  • Maintain accurate records and store documentation.
  • Uphold store safety and security procedures.
  • Identify customer needs through professional communication and engagement.
  • Promote customer loyalty and cash reward programmes.
  • Take initiative to improve customer satisfaction and the overall shopping experience.
  • Follow visual merchandising and housekeeping standards.
  • Develop your product knowledge and selling skills.
  • Work with colleagues to achieve sales targets and store objectives.
  • Keep up to date with current fashion and retail trends.

Administration Supervisor Requirements

Applicants should meet the following requirements:

  • Grade 12 / Matric qualification.
  • At least 3 years of retail or administration experience.
  • Good administration and organisational skills.
  • Computer literacy.
  • Strong customer service and communication skills.
  • Ability to work with store reports, systems and administrative processes.
  • Ability to work under pressure and meet deadlines.
  • Willingness to work retail shifts, including weekends and public holidays where required.
  • Ability to work independently and as part of a team.
  • Strong planning and organisational abilities.
  • Interest in fashion and retail.
  • Professional communication skills.
  • Strong attention to detail.
  • Ability to multitask in a fast-paced retail environment.

Key Skills and Competencies

The successful candidate should demonstrate:

  • Planning and organising
  • Administration
  • Policy and procedure compliance
  • Customer service
  • Verbal and written communication
  • Negotiation
  • Sales support
  • Stock control
  • Risk management
  • Problem-solving
  • Attention to detail
  • Time management
  • Teamwork
  • Decision-making
  • Service delivery

What TFG Looks For

The ideal candidate is energetic, reliable and willing to take initiative. You should be comfortable working in a busy retail environment and able to balance administrative responsibilities with customer service and store support.

TFG values employees who:

  • Take on new challenges with energy and enthusiasm.
  • Build positive relationships with colleagues and customers.
  • Put customers at the centre of their work.
  • Make timely and informed decisions.
  • Look for opportunities to improve processes.
  • Learn from feedback and continuously develop their skills.
  • Work effectively under pressure.
  • Maintain high standards of accuracy and professionalism.

About TFG and JD Sports

TFG is an internationally diversified retail group with a portfolio of speciality lifestyle and apparel brands. The organisation focuses on creating remarkable experiences for customers while providing employees with opportunities to develop and grow their careers.

Working for TFG can provide exposure to a dynamic retail environment where administration, customer service, sales, stock management and teamwork all contribute to store success.

Employment Equity

Preference may be given, but is not limited to, candidates from designated groups in accordance with the Employment Equity Act.

How to Apply

Interested candidates who meet the requirements are encouraged to apply online for the Administration Supervisor position at JD Sports, Galleria Mall, KwaZulu-Natal.

Apply Now: TFG Careers – Administration Supervisor Vacancy

Important: The vacancy is listed as full-time and on-site. Make sure your CV highlights your retail administration, stock control, customer service and reporting experience.

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