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Umalusi Receptionist Job 2026 – Pretoria| Apply Now

Apply for the Umalusi Receptionist job in Pretoria. Grade 12 or NQF Level 4 required. Reception or call centre experience is advantageous.

Umalusi Receptionist Vacancy

The Council for Quality Assurance in General and Further Education and Training (Umalusi) is inviting suitably qualified candidates to apply for a Receptionist position in Pretoria.

Umalusi is a statutory Quality Council responsible for quality assurance in General and Further Education and Training.

This is a permanent position within the Public Relations and Communications (PR&Comms) department.

Job Details

  • Job Title: Receptionist
  • Employer: Umalusi
  • Reference: UM-113
  • Department: Public Relations and Communications
  • Location: Pretoria, Gauteng
  • Job Type: Permanent
  • Positions Available: 1
  • Salary: Market Related
  • Closing Date: 2 September 2026 at 16:00

Receptionist Duties

The successful candidate will provide professional reception and telephone services and assist the Public Relations and Communications unit.

Key duties include:

  • Answering, screening and transferring telephone calls.
  • Taking and relaying messages.
  • Providing information to callers.
  • Resolving telephone queries where possible.
  • Handling queries from members of the public and stakeholders.
  • Receiving walk-in visitors and clients.
  • Confirming visitors’ reasons for appointments or visits.
  • Contacting relevant employees to accompany visitors to the appropriate venue or office.
  • Receiving mail and parcels and signing for deliveries where required.
  • Liaising with the Records Unit and employees regarding parcel collection.
  • Preparing weekly reports.
  • Assisting with the printing of meeting schedules.
  • Keeping the reception area clean, professional and tidy.
  • Performing additional duties assigned by the supervisor.

Umalusi Receptionist Requirements

Applicants must have one of the following:

  • National Certificate (Vocational)
  • National Senior Certificate (Grade 12)
  • Senior Certificate
  • Equivalent NQF Level 4 qualification

Required Skills

Candidates should have:

  • Strong computer skills.
  • Knowledge of Batho Pele principles.
  • Knowledge of basic office management.
  • Good telephone etiquette.
  • Ability to operate and manage a telephone/calling system.
  • Experience working on a switchboard.
  • Knowledge of the education and training environment.
  • Understanding of NQF levels.

Advantageous Experience

The following will be an advantage:

  • At least 1 year of relevant experience as a receptionist or call centre agent.
  • A customer service or call centre-related qualification.

Employment Equity

Umalusi is an equal opportunity and affirmative action employer. Appointments will be made in accordance with the organisation’s Employment Equity Plan.

The advertisement states that Coloured, Indian and White males or females, as well as people living with disabilities, are encouraged to apply.

Important Application Information

Correspondence will be limited to shortlisted candidates. Umalusi reserves the right not to make an appointment.

Applicants must ensure that their CV is attached. Failure to attach the CV, excluding supporting documents, will result in disqualification.

How to Apply

Interested candidates can view the full advertisement on the Umalusi website and apply through the dedicated Umalusi recruitment portal.

Apply through the Umalusi Jobs Portal

Closing Date: 2 September 2026 at 16:00

Enquiries

For enquiries, contact HCM on 012 030 0775/36.

Applicants are encouraged to apply before the deadline and ensure that all required application information and the CV are submitted correctly.

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