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Receptionist 2026 – Netcare Milpark Hospital| Apply Now

Netcare is hiring a Receptionist (Main/Casualty/Radiotherapy) at Netcare Milpark Hospital. This is a full-time position in Johannesburg, Gauteng.

The Receptionist will be the first point of contact for patients, visitors, doctors and other stakeholders. The role focuses on providing professional customer service, assisting with patient admissions, handling enquiries, processing payments and completing administrative duties.

Key Responsibilities

  • Welcome and assist patients, visitors and healthcare professionals.
  • Direct patients to the correct departments or wards.
  • Process patient admissions and verify personal, medical aid and insurance information.
  • Capture and maintain accurate patient information on SAP.
  • Obtain required consent forms, identification documents and admission documentation.
  • Assist patients with online admissions and Netcare digital platforms.
  • Obtain medical aid authorisations and manage required documentation.
  • Collect medical aid co-payments, deposits and other applicable payments.
  • Process cash and card payments and issue accurate receipts.
  • Balance payments and manage the petty cash float when required.
  • Answer telephone calls professionally and transfer calls to the correct departments.
  • Handle walk-in and telephone enquiries and assist with query resolution.
  • Maintain patient confidentiality and protect sensitive information.
  • Keep the reception and waiting areas clean, organised and welcoming.
  • Maintain effective relationships with patients, colleagues and other stakeholders.
  • Participate in team meetings and professional development activities.
  • Follow Netcare policies, procedures, quality standards and internal controls.

Receptionist Requirements

Education:

  • Grade 12 or equivalent NQF Level 4 qualification.
  • Computer proficiency.

Experience:

  • Previous hospital experience is preferred.
  • SAP ISH experience is advantageous.
  • Customer service experience is preferred.

Skills and Knowledge:

  • Strong verbal and interpersonal communication skills.
  • Good data-entry and administrative skills.
  • Excellent customer service skills.
  • Ability to work professionally with patients and visitors.
  • Knowledge of medical aid benefits and scales is advantageous.
  • Ability to maintain confidentiality and work accurately under pressure.

Netcare Values

The successful candidate should demonstrate Netcare’s values of Care, Truth, Participation, Compassion and Dignity. The role also requires respect, professionalism, appreciation and commitment to diversity and inclusion.

Job Details

  • Position: Receptionist (Main/Casualty/Radiotherapy)
  • Company: Netcare
  • Location: Netcare Milpark Hospital, Johannesburg
  • Job Type: Full-time
  • Reference: JR108299
  • Closing Date: 25 August 2026

How to Apply

Interested candidates who meet the requirements should apply online before 25 August 2026.

Apply for the Receptionist position at Netcare

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