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Client Service Officer: Paymaster (X49 Posts) Apply Now

Apply for Client Service Officer: Paymaster (X49 Posts) at Department of Employment and Labour. Salary R269 499 p.a. Grade 12 required. Closing 13 March 2026.

Salary: R269 499 per annum
Department: Department of Employment and Labour
Closing Date: 13 March 2026

The Department of Employment and Labour invites applications for 49 Client Service Officer: Paymaster positions across various Labour Centres and Satellite Offices in the Eastern Cape.

Available Centres & Reference Numbers

Posts are available at the following Labour Centres and Satellite Offices:

  • Butterworth Labour Centre (including Centane, Idutywa, Nqamakwe, Tsomo, Willowvale)
  • Cradock Labour Centre (including Somerset East)
  • East London Labour Centre (including EL IDZ)
  • eMaxesibeni Labour Centre (including Matatiele, Mount Frere, Ntabankulu)
  • Fort Beaufort Labour Centre (including Adelaide)
  • Graaf-Reinet Labour Centre (including Middelburg, Willowmore)
  • Kariega Labour Centre (including Joubertina, Louterwater, Misgund, Hankey, Patensie, Jeffreys Bay, Humansdorp)
  • Komani Labour Centre (including Cala, Cofimvaba, Lady Frere, Whittlesea)
  • Lusikisiki Labour Centre (including Bizana, Flagstaff, Port St Johns)
  • Makhanda Labour Centre (including Port Alfred)
  • Maletswai Labour Centre (including Barkly East, Sterkspruit)
  • Mdantsane Labour Centre (including Highway, Berlin)
  • Mthatha Labour Centre (including Mqanduli, Libode, Nqeleni)
  • Nqanqarhu Labour Centre (including Elliot, Mount Fletcher, Tsolo, Ugie)
  • Qonce Labour Centre (including Sutterheim, Peddie)

Applicants must clearly quote the correct reference number for the specific centre they are applying to.

Minimum Requirements

  • Grade 12 / Senior Certificate
  • No experience required

Knowledge Required

  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • UIF Policies and Procedures
  • Treasury Regulations
  • Batho Pele Principles
  • Departmental policies and guidelines

Key Duties for Client Service Officer

  • Provide screening services
  • Process UIF benefit applications
  • Register payment continuation forms
  • Perform administrative duties
  • Deliver professional customer service

Skills & Competencies

  • Interpersonal and communication skills
  • Telephone etiquette
  • Interviewing skills
  • Computer literacy
  • Listening and interpretation skills
  • Conflict management
  • Time management
  • Analytical ability
  • Customer service orientation

Application Requirements (Compulsory Z83)

All applications must include:

  • A fully completed and signed new Z83 form (available at www.gov.za)
  • An updated comprehensive CV
  • Combine the Z83 and CV into one single PDF document when applying online.
  • Quote the correct reference number and centre.
  • Use the correct email address linked to the centre.

Failure to comply will result in disqualification.

Only shortlisted candidates will be required to submit certified copies of qualifications and supporting documents.

How to Apply For Client Service Officer

Applications must be submitted to the relevant Labour Centre (via post, hand delivery, or email).

Examples include:

For attention: Deputy Director: Labour Centre Operations

Enquiries

Multiple contact persons are available per centre (refer to the relevant Labour Centre for contact details).

Employment Equity

The Department of Employment and Labour is an equal opportunity affirmative action employer. Appointments will be made in line with the Employment Equity Plan to promote representivity (race, gender, and disability).

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