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Client Service Officer: Assessor (X45 Posts) – Eastern Cape| Apply Now

Apply for 45 Client Service Officer: Assessor posts at the Department of Employment and Labour (Eastern Cape). Salary R269 499 p.a. Apply now.

The Department of Employment and Labour invites applications for Client Service Officer: Assessor (X45 Posts) across various Labour Centres and Satellite Offices in the Eastern Cape.

The Department is committed to Employment Equity and encourages applications in line with its EE Plan.

Salary

  • R269 499 per annum

Available Centres & Reference Numbers

Client Service Officer Posts are available at multiple Labour Centres, including:

  • Butterworth (Centane, Idutywa, Nqamakwe, Tsomo, Willowvale Satellite Offices)
  • Cradock & Somerset East
  • East London (EL IDZ Satellite Office)
  • eMaxesibeni (Matatiele, Mount Frere, Ntabankulu)
  • Fort Beaufort (Adelaide)
  • Graaf-Reinet (Middelburg, Willowmore)
  • Kariega (Joubertina, Louterwater, Misgund, Hankey, Patensie, Jeffreys Bay, Humansdorp)
  • Komani (Cala, Cofimvaba, Lady Frere, Whittlesea)
  • Lusikisiki (Bizana, Flagstaff, Port St Johns)
  • Makhanda (Port Alfred)
  • Maletswai (Sterkspruit)
  • Mdantsane (Berlin)
  • Mthatha (Mqanduli – X2 Posts, Libode, Nqeleni)
  • Nqanqarhu (Elliot, Mount Fletcher, Ugie)
  • Qonce (Sutterheim, Peddie)

Each centre has a specific reference number. Ensure you quote the correct Ref No when applying.

Minimum Requirements

  • Grade 12 / Senior Certificate
  • No experience required

Knowledge Required

  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Departmental and UIF Policies & Procedures
  • Treasury Regulations
  • Batho Pele Principles

Required Skills

  • Interpersonal and customer service skills
  • Telephone etiquette
  • Interviewing skills
  • Computer literacy
  • Verbal and written communication
  • Listening and interpretation skills
  • Conflict management
  • Time management
  • Analytical skills
  • Ability to interpret UI & Contribution Acts

Key Responsibilities

  • Provide screening services
  • Process UIF benefit applications
  • Register payment continuation forms
  • Perform administrative functions

Client Service Officer Application Details

Applications must be submitted to the relevant Labour Centre Operations office (postal, hand delivery, or email as specified in the advert).

Ensure you:

  • Use the new Z83 form
  • Submit a fully completed and signed Z83
  • Attach an updated comprehensive CV
  • Clearly indicate the correct post title and reference number

Failure to comply with instructions will result in disqualification.

Important Notes

  • Correspondence will be limited to shortlisted candidates
  • If you do not receive feedback within the stipulated period, consider your application unsuccessful
  • Successful candidates will undergo suitability checks and assessments
  • The Department reserves the right not to fill the posts

If you meet the requirements and are passionate about serving the public, apply now for the Client Service Officer: Assessor positions in the Eastern Cape.

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