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Client Service Officer (X146 Posts) – Department of Employment and Labour| Apply Now

Apply for Client Service Officer posts (X146) at the Department of Employment and Labour. Salary R269 499 p.a. Closing 13 Feb 2026.

Salary: R269 499 per annum
Job Type: Permanent
Work Level: Junior
Employment Equity: Yes
Closing Date:

  • Walk-in: 13 February 2026 at 16:00
  • Online: 13 February 2026 at 23:59

Department of Employment and Labour

The Department of Employment and Labour is committed to promoting equity (race, gender, and disability) in line with its Employment Equity Plan. Appointments will be made in a manner that promotes representivity in accordance with departmental numeric targets.

Centres & Reference Numbers

Client Service Officer posts are available at the following Labour Centres:

  • Alberton – Ref: HR4/4/4/01/01 (X8)
  • Benoni – Ref: HR4/4/4/01/02 (X6)
  • Boksburg – Ref: HR4/4/4/01/03 (X5)
  • Brakpan – Ref: HR4/4/4/01/04 (X6)
  • Carletonville – Ref: HR4/4/4/01/05 (X7)
  • Germiston – Ref: HR4/4/4/01/06 (X10)
  • Johannesburg – Ref: HR4/4/4/01/07 (X2)
  • Kempton Park – Ref: HR4/4/4/01/08 (X9)
  • Nigel – Ref: HR4/4/4/01/09 (X6)
  • Roodepoort – Ref: HR4/4/4/01/10 (X6)
  • Sandton – Ref: HR4/4/4/01/11 (X2)
  • Sebokeng – Ref: HR4/4/4/01/12 (X7)
  • Soweto – Ref: HR4/4/4/01/13 (X6)
  • Springs – Ref: HR4/4/4/01/14 (X5)
  • Vanderbijlpark – Ref: HR4/4/4/01/15 (X7)
  • Vereeniging – Ref: HR4/4/4/01/16 (X4)
  • Atteridgeville – Ref: HR4/4/4/01/17 (X5)
  • Bronkhorstspruit – Ref: HR4/4/4/01/18 (X5)
  • Ga-Rankuwa – Ref: HR4/4/4/01/19 (X5)
  • Krugersdorp – Ref: HR4/4/4/01/20 (X8)
  • Mamelodi – Ref: HR4/4/4/01/21 (X6)
  • Pretoria – Ref: HR4/4/4/01/22 (X2)
  • Randfontein – Ref: HR4/4/4/01/23 (X6)
  • Soshanguve – Ref: HR4/4/4/01/24 (X8)
  • Temba – Ref: HR4/4/4/01/25 (X5)

Requirements

  • Matric / Grade 12 / Senior Certificate

Knowledge Areas

  • Unemployment Insurance Act & Regulations
  • UIF Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • Department of Employment and Labour & UIF policies and procedures

Skills & Competencies

  • Interviewing and customer service
  • Verbal and written communication
  • Computer literacy
  • Listening and interpretation skills
  • Conflict and time management
  • Analytical and interpersonal skills
  • Telephone etiquette
  • On-the-job operational system training

Key Duties Client Service Officer

  • Provide client screening services
  • Process UIF benefit applications
  • Register payment continuation forms
  • Perform administrative duties
  • Deliver quality customer service in line with Batho Pele principles

How to Apply for Client Service Officer

Application Requirements

  • Completed and signed NEW Z83 form
  • Updated comprehensive CV
  • Z83 and CV must be combined into ONE PDF document

Applications using the old Z83 form will be disqualified.

Online Applications

Email to: JobsUIF-GP1@labour.gov.za
Subject line must clearly state:

Job Title + Reference Number

You will receive an auto-reply with a link and/or QR code to update critical information.

Walk-In / Postal Applications

Chief Director: Provincial Operations
PO Box 4560
Johannesburg
2001

OR hand deliver to:
47 Empire Road, Parktown

Important Notes

  • Faxed applications will not be accepted
  • Late applications will not be considered
  • Each post requires a separate Z83 and application
  • Only shortlisted candidates will submit certified documents
  • Non-RSA citizens with foreign qualifications must submit SAQA evaluation (when shortlisted)
  • Shortlisted candidates will undergo:
    • Practical assessment
    • Integrity assessment
    • Security, criminal, credit, and qualification verification

If you are not contacted within 8 weeks after closing, please consider your application unsuccessful.

POPIA Notice

By applying, you consent to the collection, processing, and storage of your personal information in line with the Protection of Personal Information Act (POPIA).

Enquiries

  • Mr PP Godongwana – 082 883 7553
  • Mr N Pillay – 071 471 0542
  • Mr T Nengwekhulu – 060 968 6158

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