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Client Service Officer: UIF (X128 Posts) – Department of Employment and Labour| Apply Now

Apply for Client Service Officer: UIF (128 posts) at the Department of Employment and Labour. Salary R269,499 per year. Grade 12 required. Apply now.

Client Service Officer: UIF Vacancies (128 Posts)

The Department of Employment and Labour is recruiting Client Service Officers: UIF (X128 Posts) across several labour centres and satellite offices in KwaZulu-Natal.

This opportunity is ideal for candidates who have Grade 12 and want to start a career in public service, as no prior experience is required.

Successful applicants will assist with Unemployment Insurance Fund (UIF) services, support clients with benefit applications, and provide administrative assistance at labour centres.

Salary

  • R269,499 per annum

Job Locations

The Client Service Officer: UIF vacancies are available in multiple labour centres and satellite offices in KwaZulu-Natal.

Labour Centres

  • Richards Bay – 2 Posts
  • Ixopo – 12 Posts
  • Pinetown – 10 Posts
  • Vryheid – 2 Posts
  • Stanger – 2 Posts
  • Ladysmith – 1 Post

Satellite Offices

  • Eshowe – 12 Posts
  • Empangeni – 12 Posts
  • Bergville – 12 Posts
  • Umzinto / Park Rynie – 12 Posts
  • Hammarsdale – 12 Posts
  • Pongola – 10 Posts
  • Emadlangeni – 12 Posts
  • Umzimkhulu – 12 Posts
  • Bridge City – 4 Posts

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric
  • No experience required

Knowledge Required

Candidates should have knowledge of:

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • UIF policies, procedures, and operational systems
  • Customer service principles

Required Skills

Successful candidates should demonstrate:

  • Communication skills (verbal and written)
  • Interviewing and listening skills
  • Computer literacy
  • Interpretation of legislation (UIF Acts)
  • Conflict management
  • Time management
  • Customer relations
  • Analytical and interpersonal skills
  • Telephone etiquette

Key Duties

The Client Service Officer: UIF will perform the following duties:

  • Provide screening services to UIF clients
  • Process applications for UIF benefits
  • Register payment continuation forms
  • Provide administrative support services
  • Assist clients with UIF-related queries

Enquiries

For more information, contact:

  • Mr I Ximba: (035) 760 1614
  • Mr P Mtolo: (033) 212 2768
  • Ms L Radebe: (036) 307 0898 / 7097
  • Mr S Biyase: (039) 688 6900
  • Mr B Gwala: (031) 701 7740
  • Mr F Dladla: (034) 598 8916
  • Mr S Pillay: (036) 638 1900
  • Ms S Mkhize: (032) 551 7300
  • Mr S Ngqoza: (039) 727 2140
  • Mr SA Mchunu: (031) 336 1500

How to Apply

Applications must be submitted to the relevant Labour Centre by post, hand delivery, or email.

Applicants must include:

  • Completed Z83 form
  • Updated CV
  • Certified copy of ID
  • Certified copy of Matric certificate

Email Applications

Send applications to the correct email address depending on the location:

Closing Date

Applications must be submitted before the official DPSA closing date.

Late or incomplete applications will not be considered.

These Client Service Officer: UIF jobs require only Matric and no experience, making them one of the most accessible government jobs currently available in South Africa.

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