• Posted on
  • by

Technical Support Learnership Programme 2025 – iStore

iStore, South Africa’s leading Apple products retailer, is offering a Technical Support Learnership in Cape Town for aspiring IT professionals. This program provides hands-on training with cutting-edge Apple technology, mentorship from industry experts, and a pathway to a rewarding career in IT. If you’re tech-savvy, customer-focused, and ready to grow, apply now!

Key Details

  • Position: Technical Support Learnership
  • Location: iStore, Cape Town (Western Cape)
  • Industry: Information Technology / Retail
  • Duration: 12–18 months (fixed-term)
  • Stipend: Market related
  • Closing Date: [To Be Confirmed – Apply ASAP]

Why Join iStore?

  • Hands-On Experience: Work with Mac, iPhone, iPad, Apple Watch, and other Apple products.
  • Training & Development: Accredited mentorship and access to Apple certifications.
  • Career Growth: Potential permanent roles post-learnership.
  • Benefits: Competitive stipend, dynamic team culture, and employee discounts.

Requirements

  • Education:
    • Matric certificate (completed).
    • A+ and N+ certifications (mandatory).
  • Skills:
    • Basic knowledge of computer hardware/software and networking.
    • Proficiency in macOS, Windows, or Linux.
    • Troubleshooting and problem-solving abilities.
  • Soft Skills:
    • Strong communication and customer service orientation.
    • Team player with attention to detail.

Responsibilities

  1. Technical Support:
    • Troubleshoot software/hardware issues for customers in-store and via phone.
    • Install and configure Apple products and software.
  2. Customer Service:
    • Educate customers on product features and usage.
    • Maintain records of repairs and interactions.
  3. Team Collaboration:
    • Work with technicians to ensure smooth store operations.
    • Assist with inventory management and system updates.

Key Competencies

  • Learning Agility: Adapt quickly to new Apple technologies.
  • Analytical Thinking: Solve complex technical issues methodically.
  • Professionalism: Thrive in a fast-paced retail environment.

How to Apply

  1. Prepare Documents:
    • Certified Matric certificate.
    • A+/N+ certification proofs.
    • Updated CV highlighting technical skills.
  2. Submit Online:

Note: Applications are reviewed on a rolling basis – apply early!

FAQs

1. Is this learnership paid?
Yes – a competitive monthly stipend is provided.

2. Are international qualifications accepted?
Yes, if evaluated by SAQA.

3. Can I apply without A+/N+ certifications?
No – these are mandatory for technical roles.

Thanks for visiting Easiest Careers please visit us again.