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Cash Build Job: General Assistant (External Applications Only) REF: L69X3WRW

Job Description

Join Cash Build as a General Assistant and ensure top-tier customer service, effective merchandising, accurate price labeling, and store housekeeping within your designated area.

Requirements

  • Minimum Grade 10 or NQF 3 with one year of work-related experience OR Grade 12 without experience.
  • Strong communication skills in English and the dominant local language.
  • Valid South African ID or work permit.
  • Ability to perform accurate basic calculations.
  • Willingness to work shifts, weekends, and public holidays.
  • Capability to work under pressure.

Responsibilities

Customer Service

  • Assist customers with product selection and queries.
  • Resolve customer complaints efficiently.

Merchandising Standards

  • Ensure safe merchandising of bulk stock according to the store layout plan.
  • Maintain fully stocked shelves following store planograms.

Housekeeping

  • Keep aisles free of obstacles for customer safety.
  • Ensure immediate merchandising of received stock.
  • Maintain accurate shelf price labeling.
  • Complete checklist duties, including canteen and toilet/shower schedules.

Safety (OHSA) Compliance

  • Adhere to safety gear usage and ensure a safe environment for staff and customers.
  • Ensure stock in racking and bulk areas is safe for movement.
  • Report any discrepancies to the Store Manager.

Stock Loss Management

  • Report damaged stock within the area of responsibility.

Performance Expectations

Drive for Results

  • Meet targets with accuracy and high standards.
  • Maintain best practices in quality and performance.
  • Follow through on commitments effectively.

Problem-Solving & Decision-Making

  • Identify root causes of issues and resolve them efficiently.
  • Escalate unresolved issues appropriately.
  • Make informed decisions within company policies and timelines.

Planning & Pressure Handling

  • Work within departmental policies and procedures.
  • Maintain composure under pressure.

Collaboration & Communication

  • Exhibit courtesy and willingness to assist customers and colleagues.
  • Handle conflicts effectively.
  • Ensure clear and professional communication aligned with company values.

Apply Now: If you meet the above criteria and are ready to take on this exciting role, submit your application today!

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